The clinic booked by phone and WeChat, which led to double bookings and missed slots. Local patients could not read Chinese.
What we built
A booking site from scratch: 25 morning and 25 afternoon slots, closed-day rules, auto-close when full; full RTL Arabic; member area with appointments, records, rescheduling; automated confirmation and reminder emails.
Result
All bookings moved online; the front desk stopped taking booking calls, and the Arabic version brought in more local patients.
